Howell
Wednesday, September 30th
3rd Shift

Angie Dorpat – Kitchen
Will Gardener – Cashier

Angie clocked in @ 1:44pm and worked a double shift. She was not in full uniform. She was missing her hat/visor.
Will clocked in @ 10:08pm. He was in full uniform.

Hours viewed – 1:00am-3:00am

1:00am – Customer 1 is in the restaurant. He is done eating and already paid. (Order #001-116587) Will clears away the customers empty plate and takes it to the register. Angie is tiding up in the kitchen and working on prep.

1:03am – Will goes to the register, rings in a no sale and exchanges bills from the tip bucket for smaller ones from the drawer. He then goes to the change safe for change.

1:08am – Angie sits at the booth with customer 1. Will unloads the dishwasher.

1:10am – An online order comes in. (DD Order #999-25061) Angie gets up from the boot, hugs customer 1 goodbye, then returns to the kitchen to work on the order. Will packs the soup and drink for the online order. Customer 1 leaves.

1:15am – Will clears off the table customer 1 left then unloads the dishwasher.

1:20am – Angie packs up the online order and sets it on the counter. She then tidies up the grill area. Will wipes down a table.

1:22am – A delivery driver enters to pick up the online order. Will hands her the order and she leaves. Angie is working on prep in the kitchen.

1:23am – Will goes to the register and rings in an employee discounted order for himself. (Order #001-116589) He then goes to the kitchen to prep his order.

1:30am – Will plates his order and goes to the register to clock out for break. He then goes to the break table with his meal. Angie continues to work on prep and stocking in the kitchen.

1:36am – Angie sweeps and mops the kitchen.

1:41am – Angie goes out for a smoke break.

1:42am – An online order comes in. (DD Order #999-25062)

1:47am – Angie returns from her smoke break, goes to the kitchen to wash her hands, and begins working on the online order.

1:54am – Angie packs the online order and sets it on the counter. She then works on kitchen duties.

2:00am – Will clocks back in from break and processes a cash payment for his order. Angie goes to the restroom.

2:02am – Angie returns from the restroom and resumes kitchen duties. Will paces around checking if table caddies around the counter and nearby booths are stocked. He fills what needs filling.

2:12am – A delivery driver enters to pick up the online order. Will hands him the order and the dasher leaves.

2:14am – Will stands around talking to Angie while cleaning the counter.

2:16am – Angie and Will get the clean plates from the dish cart and stock them in the kitchen.

2:18am – Will and Angie take apart the soda machine to deep clean it.

2:24am – Angie combines the trash from the kitchen trash bins. She then helps Will reassemble the soda machine.

2:27am – Both Will and Angie work on different cleaning duties.

2:36am – Will takes the trash outside then puts a new bag in the bin.

2:40am – Will goes to the restroom.

2:41am – Angie puts away items from the dishwasher area.

2:42am – Customer 2 enters and sits at the counter. Angie greets him, gets him a coffee, then goes to the register to ring in his order. (Order #001-116590)

2:44am – Angie goes to the kitchen to work on the order for customer 2. Will returns from the restroom and paces around checking for things that need cleaning/organizing.

2:47am – A phone order comes in. Will rings in the takeout order. (Order #001-116591) Angie cracks 3 eggs into a bowl that are not part of the customers order.

2:50am – Will gets customer 2 a coffee refill. Angie plates the order for customer 2 and Will takes it out to him. Angie continues working on the phone order.

2:54am – Will checks on customer 2. Customer 3 enters and goes to the register to pay for his phone order. Will processes his card payment. The customer then sits at the counter to wait for his order that Angie is packing.

2:57am – Will hands customer 3 his order and he leaves. Angie puts an order of hashbrowns on the grill and puts the eggs she cracked earlier in a pan to cook. (Her employee discounted meal she rang in and paid for during 2nd shift @7:16pm and had not yet made – Order #001-116577) Angie owes $9.32 for price difference.

2:59am – An online order comes in. (DD Order #999-25063)

Bloodhound Security & Investigations has access to the client's employee handbook policies and required training procedures and considered the applicable materials in evaluating these observations.

• Angie was observed sitting in a customer booth during the shift, which is not permitted unless she was on an approved meal break in the employee meal area.
• Angie went out for a smoke break; the handbook allows smoking only during the 30-minute meal break and only in the designated outside area.
• Angie’s employee meal had been rung in and paid for on 2nd shift at 7:16 pm, then prepared later during 3rd shift, which does not fit the employee meal-break rules.
• The report says Angie owes $9.32 for the meal price difference, so the meal recharge amount must be tied to the employee-specific documentation.
• Angie carried the packed meal to the break table at 3:21 am, which is outside the 3rd-shift meal-break window of 12-2 am.

Signoff Action: Written warning prepared for employee signoff; employee meal recharge authorization included.